LJI delivers and support a 100% track record on SLA service agreements.
LJI provides after sales technical support and back up, our technical staff have received factory training from our overseas manufactures, thus ensuring prompt fault finding and repairs, minimal down time and professional support on the products sold.
We offer full on-site preventative maintenance contracts at competitive rates for all makes of machinery. We offer customized Service Level agreements dependant on customer specific requirements. Our service support extends nationally for your convenience.
LJI Service centre network:
- Cape Town
- Port Elizabeth
- East London
Our centralised call centre/help desk based in Johannesburg handles all the servicing and maintenance service calls logged via the Internet and telephonically by our customers. The dedicated call centre team is fully customer and serviced orientated and strive to meet our customer’s requests and requirements.